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Privacy & Cookie Policy
PRIVACY POLICY
Last updated: [10/12/2025]
1. Who we are
LOS JURADOS UK LTD
Company number 16901329
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: info@losjurados.co.uk
Data Protection Officer: dpo@losjurados.co.uk
We provide certified, sworn and official translations accepted by UKVI, the Home Office, Courts, Universities and other institutions. To deliver our services, we must process certain personal data provided by clients.
2. What data we collect
We may collect:
- Your name, address, phone, email
- Copies of documents submitted for translation (passports, IDs, certificates, legal documents)
- Payment information
- Communication history
- Technical data (IP address, browser, cookies)
We do not collect sensitive data unless it is contained inside a document you request us to translate.
3. Why we process your data
We use your data to:
- Provide certified and sworn translations
- Prepare UKVI-compliant, Home Office-compliant translations
- Issue certificates, invoices, and service documents
- Provide customer support
- Prevent fraud and maintain security
- Maintain financial and legal compliance
4. Legal basis for processing
- Contract – to perform your translation order
- Legal obligation – financial records, anti-fraud
- Legitimate interests – secure file handling, translator assignment
- Consent – marketing communications
You may withdraw consent anytime.
5. Who we share your data with
We only share your data with:
- Accredited translators under NDA
- Secure payment providers (Stripe, PayPal, banking providers)
- IT and security service providers
- HMRC and regulators where required by law
We never sell personal data.
6. International transfers
Some translators may reside outside the UK.
We only transfer data internationally when:
- the translator is GDPR-compliant;
- a Transfer Impact Assessment is completed;
- Standard Contractual Clauses or equivalent protections are in place.
7. Retention periods
- Documents submitted for translation: 24 months
- Certificates and financial records: 6 years
- Emails: 12 months
- Marketing consent: until unsubscribed
8. Your rights
You may request:
- access to your data
- correction
- deletion (“right to be forgotten”)
- restriction
- portability
- withdrawal of consent
Submit requests: dpo@losjurados.co.uk
9. Security
We store data on secure UK servers, encrypted and access-restricted.
Translators receive only the minimum amount of data needed for the job and delete files after completion.
10. Complaints
You may complain to the Information Commissioner’s Office (ICO):
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
COOKIE POLICY
LOS JURADOS UK LTD**
Last updated: [вставить дату]
This Cookie Policy explains how LOS JURADOS UK LTD (“we”, “our”, “us”) uses cookies and similar technologies on our website https://losjurados.co.uk (“the Website”).
We use cookies to ensure the website works correctly, to improve your browsing experience, and to analyse how visitors use the site.
By continuing to use our website, you agree to our use of cookies as described in this policy, unless you choose to disable them.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences for a period of time.
Cookies help us:
- make the website function properly
- enable secure interactions
- remember your preferences
- understand how visitors use our pages
- improve our services and marketing
Cookies do not give us access to your device or any personal files.
2. Types of cookies we use
2.1. Strictly Necessary Cookies
These cookies are required for the site to function. They cannot be disabled.
Used for:
- core website functionality
- security
- cookie consent management
- form submissions (e.g., translation order form)
Examples:
__cf_bm, cookies_consent_state, session cookies
2.2. Functional Cookies
These allow the website to remember your preferences, such as:
- language settings
- region
- login state (if applicable)
These cookies improve your experience but are optional.
2.3. Analytics Cookies
We use analytics tools (such as Google Analytics, Tilda Analytics) to measure traffic and understand how customers use our website.
Analytics cookies help us:
- measure performance
- identify frequently visited pages
- optimise site design and navigation
Examples:
_ga, _gid, _gcl_au
Analytics cookies are only used with your consent.
2.4. Marketing & Advertising Cookies
These cookies may be used (where enabled) to:
- show relevant ads on Google, Facebook, Instagram, etc.
- measure the success of advertising campaigns
- build remarketing audiences
Examples:
_fbp, _gads
Marketing cookies are optional and require explicit consent.
3. Cookies placed by third parties
We may use trusted third-party services, including:
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
- Tilda Publishing platform cookies
These partners may set their own cookies when integrated into our website.
We ensure all partners comply with UK GDPR and PECR requirements.
4. How long cookies are stored
Session cookies: deleted when you close your browser.
Persistent cookies: remain for 1–24 months unless deleted manually.
You can remove cookies at any time via your browser settings.
5. How to control cookies
You can:
✔ Accept or decline cookies via our cookie consent banner
(on your first visit or by clicking “Cookie Settings” in the footer)
✔ Disable cookies in your browser
Instructions for major browsers:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy
- Firefox: Preferences → Privacy & Security
- Edge: Settings → Cookies and site permissions
Note: Disabling certain cookies may cause website functions to stop working.
6. Do cookies process personal data?
Some cookies (e.g., analytics or advertising cookies) may collect limited personal data such as:
- IP address
- device type
- browser version
- visit duration
- pages viewed
We never store your documents or translation files using cookies.
Personal data related to translation services is processed separately under our Privacy Policy.
7. Changes to this Cookie Policy
We may update this Cookie Policy periodically.
The latest version will always be published on this page with an updated date.
8. Contact information
If you have questions about cookies or data protection, contact us:
LOS JURADOS UK LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: info@losjurados.co.uk
Data Protection Officer: dpo@losjurados.co.uk